Michael Todd Anti Aging Regime : Intensive Organic Eye Cream
I had been watching a lot of YouTuber's talk about Michael Todd True Organics products that I decided to bite the bullet and buy the Anti Aging System.
I am not happy with Michael Todd. One of the items didn't work (It wouldn't come out of the stick it came in) so I went on the site and they said I had to soak the intensive eye treatment in hot water. So I did that and the crap looked like a greasy mess. Not knowing what it was suppose to look like, I used it anyway. When I woke up in the morning, My eyes were swelled shut!!!!!! Oh.. and btw.. I had emailed them months before to see about getting a replacement on the intensive eye treatment but they never contacted me back. So, I just left it in my medicine cabinet for a good while until I watched yet another video about them. Someone was saying they had great customer service. So I decided to try emailing them again and they told me it was too late for them to do anything because I waited too long before I used it. Umm.. Okay, I did try the rest of the system except for the eye treatment since again, it was broken. I did a search on their site and ended up finding a fix for it. Evidently this has been a very common problem. You would think they would have contacted us buyers to let us know what to do if your product doesn't come out of the tube. So after reading how to fix it, I had tried it. but again, the next morning my eyes were swollen shut. I let them know what happened to me and they didn't really care. They told me they won't do anything for me, they then invited me to buy more products from them.. yeah right.. make this good and we will talk. I did want to buy the Clear Bi-Light Laser, which is even more expensive, but I would be afraid if I didn't like it or if it was broken I would be told they can't take it back. I would think a company this large and popular on YouTube would try to make this right. Unfortunately, I will never feel comfortable enough to buy from them again. For YouTube guru's that they send the products for free to review, they say they want to find the right product for you. However, but for regular customers they won't do it.. you are shit out of luck.
